Working with techsapiens was a masterclass in what it means to approach complexity with care and respect.

In dealing with a deeply intricate CRM customisation — the kind of project where every decision echoes across teams, systems, and customer experience - techsapiens never rushed it. The team understood the dependencies, the nuances, and all the hidden implications that come with getting this sort of thing right.

What stood out most was their professionalism — steady, clear, and always thoughtful. They didn't just solve problems; they anticipates them, asked the right questions, and worked with us rather than around us. Despite the physical ocean and time difference between us, we worked through it — and achieved our objectives together.

A genuine pleasure to work with, and someone I’d trust again in a heartbeat for any system that matters.

Since partnering with techsapiens, we've experienced seamless, reliable WiFi and outstanding support. Unlike our previous provider, who left us struggling with delays and unresolved issues, techsapiens is fast, proactive, and truly has our best interests at heart. They go the extra mile to make sure everything runs smoothly. With techsapiens we feel confident and cared for, leaving us free to focus on doing our best work.

techsapiens transformed our operations, migrating us to a new operating platform and implementing seamless access control, meeting room bookings, cloud CCTV and a flawless network and telephony migration. Members now use the app to access spaces independently, improving their experience while freeing up our staff. Real-time notifications help us stay on top of any issues instantly and give us peace of mind with remote alerts. The network migration couldn’t have gone better—despite a messy legacy setup, the transition was smooth, well-planned, and expertly supported. Our systems are now faster, more reliable, and easier to manage. Highly recommend techsapiens for any major tech upgrade.

We truly appreciate techsapiens' dedication, commitment, friendliness, quality, and resilience in finding plan A, B, C, and beyond. Looking forward to opening many more locations together!

Thank you very much for all your help and effort to get this over the line for us, it was a very challenging project and is a testament to the level of work you guys deliver!

techsapiens gave us a thorough review of our tech systems, helping us upgrade our entire infrastructure across our commercial and community spaces. They quickly identified and solved issues—big and small—with smart, efficient solutions. Their expertise, resources, relationships and capabilities make them a go-to partner for any operator with complex tech needs.

techsapiens bring a breadth and depth of understanding of coworking operations and technology that enabled us to look beyond the immediate issue and think of the bigger picture, creating holistic solutions that deliver wide-ranging benefits to the business. I only wish we had found them sooner! I absolutely recommend working with them.

The techsapiens team were amazing to work with! The firm I work for acquired a company that techsapiens had been providing excellent managed services to for many years. I worked with techsapiens over the course of several months on the acquisition project and they were not only extremely knowledgeable but polite, professional, and patient throughout the entire process. There were many hoops and hurdles to clear and several changes to the project requirements during and after the integration had been completed, but techsapiens rolled with each and every change and kept the entire process running smoothly. Their communication was always timely and their attention to detail was exceptional. I can honestly say I have never worked with a provider of any type of service, much less technology services, that can compare to techsapiens.

We found techsapiens to be extremely helpful in both the initial decision-making process and implementation of the systems within our workspace. Their knowledge and advice were invaluable and we appreciated the partnership-based approach. The team worked in-house during the initial set up and were on hand to answer any questions and troubleshoot any issues we had. Their ongoing support is second to none!

We are firm of architects and know how to design and configure a building, but had very little experience of the sophisticated technology needed to run a modern coworking space. We relied upon techsapiens to guide us with the technology and deliver the finished package. They have provided us with an excellent service and shown great patience in delivering a sophisticated product.

techsapiens have supplied us with years of expert knowledge through the implementation of hardware and software solutions. Their reliability and knowledge of the sector have been a huge asset to our company.

techsapiens understands our business needs and priorities; managing large amounts of data securely and reliably within our budgets. Our network upgrade and cloud migration have been seamless. techsapiens listened and tailored the solutions to perfectly meet our needs.

We had constant IT issues until the techsapiens team took over. They worked quickly and efficiently to make changes, re-using most of our existing equipment and our network has now been running perfectly since they took over. They are proactive, energetic and perfectly organised, I would recommend them without hesitation.

When running a business in an online environment, there are some services you cannot afford to be without. The team at techsapiens are as much a part of our business as anyone else and we are able to treat them as an in-house IT service, which is priceless. Complete peace of mind accompanied by a fast response, friendliness, approachability, professionalism and wide value addition to our business.

Since tasking techsapiens to manage my IT system I have the time and freedom to develop my business, safe in the knowledge that experts are involved. As an ex-IT Professional, I realise that IT is a business where you have to learn and upskill each day. techsapiens have embraced the concept of daily upskilling and that gives me confidence that my systems are safe, secure and well managed.

The techsapiens team took all the pain out of our setup and brought that rare expertise of actually understanding the integrations between all the different components of our setup. I definitely recommend them to anyone looking for an IT provider.

techsapiens provide excellent day to day support and react effectively to major problems. The team worked continuously over a weekend to recover a serious server failure and had us fully operational on Monday morning before our clients realised we had a problem. Effective IT support requires a professional competent and calm team that can be relied upon to service the needs of their clients; techsapiens definitely fulfil these criteria and anyone who selects the company will be impressed by their service.

The most important thing for a co-working space is internet connectivity and thanks to techsapiens, we’ve been able to provide a secure, high-speed connection since the day we opened. From the moment they installed the equipment to their constant monitoring their service has been second to none. The best decision we’ve made.