Our Supported Technology Platform
These are minimum standards for hardware and software that you need to have in place in order for us to meet Our Service obligations. We will update this list from time to time as certain technologies age and other technologies are released and tested by us. If an item requiring support does not meet our Minimum Standards, support will be provided at our discretion and may not be covered by your service agreement.
Servers
Dell (preferred), HP or IBM servers with the following characteristics:
- Redundant PSU
- Warranty: Current
- CPU: Intel Xeon
- RAM: 16+ GB
- OS: Windows Server 2016+
- Storage: RAID
- Dell iDRAC, HP iLO or similar
Computers
Business or Enterprise models with the following characteristics:
- Make: Dell (Optiplex, Latitude, Vostro, Precision) / Microsoft Surface / HP (Pro, Elite & Z Series) / Lenovo (ThinkPad / ThinkCentre) / Apple Mac
- Warranty: Current
- CPU: Intel i5+, 8th Gen+
- RAM: 8+ GB
- Storage: 256+ GB Solid State Drive (SSD)
- TPM for Full Disk Encryption
Accessories
- Power Backup: APC
Firewalls / Routers
- Cisco
- Cisco Meraki MX
- Ubiquiti Unifi USG
- Mikrotik
Switches
- Cisco Meraki MS
- Ubiquiti Unifi
- Mikrotik
WiFi APs
- Cisco Meraki MR
- Ubiquiti Unifi UAP
- Mikrotik AP
- Ruckus AP
Email, Productivity Platforms
- Microsoft Office 365 (preferred)
- G Suite
Cloud Platforms
- Azure
- AWS
Operating Systems
- Windows 10 Pro / Enterprise
- Apple Mac OS Mojave+
- Windows Server 2016+
Storage
- Synology
- Netgear
- Dell
Coworking Platforms
- Nexudus (preferred)
- OfficeRND
- Cobot
Access Control
- Brivo (preferred)
- Salto
- Kisi
- DoorFlow
Print Management
- Papercut (preferred)
- Ezeep
- Printix
- Microsoft Universal Print
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