Strategic IT Consultancy
So what does a tech|sapiens consultancy engagement actually look like?
Scoping
We know from experience that one of the most important contributing factors to a successful engagement is to establish clear expectations. We want to ensure that we are all on the same page from the very outset when it comes to important parameters such as current pain points, deliverables, touchpoints and timelines.
Discovery
During this phase, we generate a “sit-rep” or situation report which defines the current state of your IT. This includes a technical audit, stakeholder interviews and getting an understanding of past, present & future organisation objectives.
Analysis
This is the phase where we really start adding value. After we’ve gathered the data we need, we then analyse your infrastructure and look for areas of improvement. We use our extensive real-world experience as well as a comprehensive set of industry best practices to find areas that require improvement.
This can be a time-consuming process – usually we find some very easy wins early on, but we always dig deeper to perform a truly thorough assessment of your IT. Throughout this process, we will remain in communication with you to apprise you of our progress and make contact if we need additional data.
Recommendation
This is where data and analysis turn into actionable information. Our recommendations are designed to be as practical as possible. In particular we seek to ensure that we are taking into account not just the outcome of a gap analysis, but also your unique operational, environmental & financial circumstances to deliver a set of recommendations that can translate into direct action.
Implementation
We have frequently come across situations where consultants make recommendations and then end their engagement. Our model is quite different – not only do we believe that we have to “walk the talk” by working on the implementation, but also we also bring our considerable project management experience to bear during this phase.
It is very much in our interest to ensure that the implementation of our recommendations is planned & delivered successfully – we want you, the client, to be happy with the service we’ve provided, and we can think of no better way to do this than to help with the implementation directly.
Additionally, we view the implementation as a key part of our feedback loop and use this as an opportunity to ensure that our assumptions were valid and indeed pivot our approach if needed.
Follow-up & Review
The final piece of the process is to follow up the implementation with a review to establish how effective the engagement was vis-a-vis our originally defined objectives. We also seek to review additional learning that often takes place during the engagement.
At this stage we may also discuss a development plan for your IT and frequently, our consulting engagements turn into longer-term managed services agreements which can also be fleshed out at this stage.
As with many of our services, our strategic IT consultancy is available as a stand-alone service or as part of a broader set of managed services. However you engage our service, a strategic analysis & review of your IT will help improve business performance, reduce costs and maximise ROI.
We remain vendor neutral, so you can rest assured that our experienced IT consultants will provide the best advice, tailored to your specific needs and aligned with your organisational objectives.